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Hear From Our Customers

Real Aussie families share how they saved thousands installing their own fibreglass pool with our complete DIY kits.

Australia's Most Trusted DIY Pool Company

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TED CARAUANA
Google Verified Review
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BRETT ROSE
Google Verified Review
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  • TIARE SANDERS

    Best Customer Service

    The best customer service right from the beginning to the end. Nothing was ever a problem. Our pool & spa are great! We have a building business and have put in lots of fibreglass pools. This was the easiest we’ve ever done thanks to Rohan and his team. Very happy to recommend this business and will supply photos as soon as the surrounds are complete.

    TIARE SANDERS, NEW SOUTH WALES Facebook Review
  • HELEN GASPERINI

    We Could Not Be Happier

    Me and my partner rob are from Melbourne and we could not be happier with the service of this company. They were prompt with responding to emails and made the process of the purchase and delivery of the pool very easy. The quality of assistance and customer service could not be faulted there are not many businesses out there that care for their customers like they have. We have appreciated this experience with them.

    HELEN GASPERINI, VICTORIA Google Review
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    Thanks to Rohan and His Team

    Having received quotes around the price of a luxury car and a two year waiting period, we researched other options and came across Complete Fibreglass Pools. The process commenced with a teleconference with Rohan to discuss all issues relating to purchase through to installation.
    Initially, we felt hesitant to do this ourselves, but early in our discussions with Rohan, our confidence grew as he walked us through each step from pool and equipment options, council approval and the installation requirements. We signed a contract and paid a deposit shortly after that and half expected for service standards to drop but to our surprise, everything they said they would do was done and in time. There was a weeks delay with the shell delivery but with Covid around, that’s expected. Six months down the track, we have have a our dream pool all ready for summer. Fortunately, except for the excavation and the pool lift, we were able to do the installation ourselves saving us well in excess $15K.
    Thanks to Rohan and his team for their professionalism and ongoing support and of course family and friends for helping out.

    LEIGH ADAMUS, QUEENSLAND Facebook Review
  • KEONIE RUURDA

    Outstanding!

    Complete fibreglass pool kits have been OUTSTANDING! The entire team are so friendly and approachable. Able to call or email for the smallest silliest questions and they are always accommodating and able to help me out and then some. Extremely thorough when it comes to making sure we got the perfect pool and heating. We are even ordering another pool through them for our parents they are so helpful and affordable. Would give more stars if possible! Thanks team!!

    KEONIE RUURDA, QUEENSLAND Google Review
  • ROB MONTANEZ

    An Absolute Pleasure To Deal With

    Rohan and the team are an absolute pleasure to deal with. Extremely professional, friendly and full of great advice. We bought a pool and spa combo and our experience couldn’t have been better. They answered all our tricky questions and there was a lot of them., from heating to mineralisation Rohan definitely has excellent knowledge of the pool industry. The price was also second to none, actually almost half price of other quotes we had. Thanks guys, we will be singing your praises to everyone we know

    ROB MONTANEZ, QUEENSLAND Facebook Review
  • COLLETTE KELLY-SMITH

    Great Service

    Before buying our swimming pool, we did the rounds of the pool companies. We came across Complete by accident on Google. Rohan took the time to explain how the equipment worked, how the pools were made and every other question we had. We went with Complete and are very happy with our pool and the money we saved buying a pool kit. Great service. Great communication and the process wasn’t difficult thanks to Rohan and his team.

    COLLETTE KELLY-SMITH, WESTERN AUSTRALIA Google Review
FAQs

Frequently Asked
Questions

Planning a fibreglass pool raises plenty of questions, from council approval and delivery times to whether you can install it yourself. Here are straight answers to the ones we hear most.

Do you have a display centre?

No. To offer pool shells with the longest structural warranties and premium Australian made equipment at the prices we do, we do not operate display centres or have on the ground sales people. This enables us to pass on the savings to you so you can have a fantastic pool at a lower price without cutting quality. If you struggle to buy a pair of jeans without being able to touch and feel them, buying a swimming pool online may not be the best fit for you.

If council does not approve my pool, can I get a refund?

Yes. If you receive a decline notice for your pool permit, simply forward this through to us and we will refund your deposit in full within three working days.

How long will it take for my pool to be built and delivered?

It depends on your location and the manufacturing State that we use. However, generally, the lead time is between 4 weeks and 10 weeks on average.

Can anyone install a DIY fibreglass pool?

Yes, regardless of your background and experience. We will provide you with extensive supporting information. From how-to videos and checklists as well as ongoing phone support as required to help guide you through the process regardless of your DIY experience.

Is my pool shell Australian-made?

Our pool shells are made in Australia, using Australian-made materials by a manufacturer with over 49 years’ experience building pools.

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Ready to Save Thousands on Your Pool?

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